General FAQs

Scheduling an appointment is easy. You can call us directly to schedule an appointment.

We operate on Monday to Friday from the 10 AM to 4:30 PM.

You can manage your newsletter preferences through your account settings on our website. Alternatively, contact our customer support for assistance.

We provide a range of DNA tests, including paternity tests, ancestry tests, and more.

Walk-ins are not welcome for all our services. However, scheduling an appointment ensures prompt service and reduces wait times.

We accept credit cards, debit cards and online payments.